Terms of service

Terms and Conditions

1. Introduction

Welcome to Bi Silver. These Terms and Conditions govern the use of the website and the purchase of products through it. By using our site and purchasing our products, you agree to these terms. Please read them carefully.

2. Products and Services

We describe the products and services offered on our site as accurately as possible. However, we cannot guarantee that product images exactly reflect the final product.

3. Prices and Payments

The prices shown include VAT. Payments can be made using the accepted methods indicated on our site: PayPal, Klarna, credit or debit card, Apple Pay, or Google Pay.

4. Shipping and Delivery

Orders are shipped within 4–6 business days. We are not responsible for delays caused by events beyond our control.

5. Returns Policy

You have the right to return purchased products within 30 days of receipt, provided that they are in their original condition and unused. To start a return, visit our dedicated page [link to the returns policy].

6. Warranty and Liability

Products are covered by a 6-month warranty. In the event of defects, please contact us at shop@bisilver.it so that we can resolve the issue.

7. Changes to the Terms

We reserve the right to amend these Terms and Conditions at any time. Changes will be published on our site and will take effect upon publication.

8. Contact

For any questions regarding these Terms and Conditions or our customer service, contact us at shop@bisilver.it or through the contact form on our site.